Shipping & Refund Information
We are happy to share with you that we have an extremely low refund rate. Over the last 18 months, we have a less than one-third of one percent refund rate. We attribute this to our policy of ensuring that you are happy with your purchases and are moving towards your health goals. We are available to coach you through many of the conditions that beset baby boomers. We are here for you.
Updated 5.15.2020 Auto Ship Orders are set up with FREE SHIPPING. Look for Auto options on most of our products. In order to make it financially feasible to include the shipping cost without charging more, most options are for a 3 month cycle. As a matter of convenience, Auto Ship helps to keep you stocked and you never need to run out of products you need again! Occasionally, we add a free sample product to auto ship orders as a bonus. For regular orders: Low Cost, Subsidized Shipping: Our shipping/handling rates are subsidized. We do this as a means of helping our customers get the best deal possible. Most of the time, we are the lowest priced! See rates for shipping below. We pay shipping on auto ship orders and on regular orders of $300 or more in the contiguous 48 states.
Shipping Method —————— Flat Rate
Postal (Default Method) ———– $5.99 (Unlimited items)
Standard Shipping —————– $9.95 (Unlimited items)
UPS Ground Service ————– $12.97 (Unlimited items)
UPS 3 day Select up to 1 lb ——- $15.97 (Up to 2 lbs)
UPS 2nd Day up to 1 lb ———–$24.97 (Up to 2 lbs)
UPS Next Day up to 1 lb ———-$44.97 (Up to 2 lbs)
We are no longer shipping outside of the United States except by special circumstances. Use the contact form to inquire.
Your satisfaction is important to us. If you are not satisfied for any reason, we will exchange it for another product or refund your money for the unused portion (Actual shipping costs are non-refundable) within 30 days of the order date. You must contact us for Return Authorization before mailing the product back to us.
After 4 weeks: A 20% restocking fee will be deducted from the purchase price.
After 90 days: No refunds will be processed for products purchased 90 days or more.
Send Returns to: OptimalHealthBridge.com PO Box 772, Reisterstown, MD 21136
Please include your original packing slip and/or invoice number. (Your invoice number was sent to you in an email from firstname.lastname@example.org ) Please whitelist this email from address so it doesn’t fall into your bulk/spam folder. Please also submit an email to email@example.com about your return including your return tracking number and means of shipping. You can always call 877-572-3444 to confirm.